Here’s what actually happens in most rope access companies: A client enquiry comes through email. Site photos live on someone’s phone. Your Job Hazard Analysis gets printed, signed on-site with a pen, then filed in a binder that lives in various locations at various times.

Equipment logs are updated in Excel when someone remembers. And when audit time rolls around, you pull people off billable work for weeks to chase down all this scattered evidence.

The rope access industry faces an operational paradox. As our technical standards have become stricter (a good thing), the administrative systems we use to demonstrate compliance have become the weakest link in the chain. We’ve gone from working at height being the main risk to proving we did it safely being the thing that keeps you up at night.

When something goes wrong, it’s usually not because someone forgot to inspect a piece of gear. It’s because the inspection happened, but nobody linked it to the equipment register. These are latent failures, and JGID is the solution.

What does JGID actually do?

JGID is designed to be the single spot where your entire operation lives. From the moment a client calls to the moment you get paid, compliance is a natural byproduct of doing the work itself.

Here’s how that works:

Step 1: Keeping everything connected

When a quote gets approved, it automatically generates a job-specific Safe Work Method Statement based on the parameters you’ve already entered, ready in seconds and relevant to the specific task and environment.

Your project manager schedules staff and allocates equipment in a few clicks. Technicians access everything they need on their phone, including the scope of work, site contacts, and mandatory safety docs. When they clock in, it’s GPS-stamped. When they finish, they sign off digitally, the system generates an invoice, and it syncs straight to Xero.

Step 2: Equipment management

As you’ve got dozens of assets in a single kit, each needs a traceable inspection history. Manual tracking of serial numbers is time-consuming and is almost certain to contain errors. JGID integrates with EZYiD RFID technology. You tag your equipment with small, tough RFID chips, and every asset becomes smart.

Here’s the workflow:

  1. The RFID chip gets scanned and linked to the digital record, manufacturer, batch number, purchase date, first use date, and the whole history.
  2. When a tech grabs a kit, they scan the bag. JGID records who took it, which job it’s on, and when it comes back.
  3. During the six-month detailed inspection, the competent person scans the asset, is prompted with the relevant criteria, takes photos of any defects, and the system automatically calculates the next due date.

Now, when that auditor picks a random carabiner and asks for its history, you pull up an immediate, time-stamped report showing every job it’s been on, every person who’s used it, and its complete inspection trail.

Step 3: Managing your people

Expecting someone to remember when twenty different technicians’ IRATA certifications expire, or when hundreds of assets are due for inspection, is unrealistic.

JGID maintains a centralised registry of all qualifications: IRATA levels, first aid certs, driver’s licenses, the lot. The system sends automated alerts when certificates are approaching expiry. Your Technical Authority doesn’t have to remember, as the system remembers for them.

GPS-stamped timesheets are an immutable audit trail proving that your required Level 3 supervision was physically on-site during high-risk work.

How does all of this make your audit easier?

The IRATA audit process is deliberately rigorous (as it should be). But for most companies, it’s a nightmare of last-minute document chasing and staff pulled off tools to update records.

With JGID, Stage 1 (the remote document audit) becomes straightforward because everything’s stored in a standardised, retrievable format. Stage 2 (the site visit) is even easier. When the auditor asks to see something, you pull it up instantly. Site notes, defect reports, incident logs, internal audit schedules, it’s all there, ready in real-time. Most companies report audit scores jumping after implementing systems like this, and they attribute it to complete visibility and control over their records.

Benefit from rope access compliance software today

You’re probably under-quoting jobs because you don’t have real-time cost data. Your invoicing is probably delayed because it requires manual effort at the end of every week. Your audit prep is essentially planned operational downtime.

JGID flips all of this. Compliance should be something that happens while you work, not something you do after work or for the auditor. When the data flows naturally from the field to the office to the accountant to the client, every step creates the evidence trail you need.

Work within a system designed from the ground up for high-risk operations. When the auditor asks, “Can you show me?” the only answer that matters is “Yes, immediately.” That’s exactly what JGID delivers.